Country Craft & Sports - 113 South Main Street, Galena

Jobs in Country Craft & Sports, career

Reviews about Country Craft & Sports

• Donald Thurston
  ★ ★ ★ ★ ★
  Visit this place on a regular basis. Exactly what the name says. Got a Blackhawks jersey for half the price compared to other sports stores. Owner very friendly. Wide variety of sport teams represented here.
• Nicole M
  ★ ☆ ☆ ☆ ☆
  I called two weeks ago to order a Bears jersey for my husband. I was told that it would be in within 5-7 days. I told the boy I ordered it from that I needed it by Saturday, October 21 for an anniversary gift, he assured me that this would not be a problem and took my order and said he would call me when the jersey came in. I called today as I was walking out the door to go pick it up, and the owner said that they take anywhere from 8-10 days or longer depending on if it is in stock. I explained what I was told and he said it was his grandson who told me that and it was wrong information. He said he will call me when it comes in and I can take if I still want it. Totally RUDE and unhelpful. I nicely explained that this was an anniversary gift and I was counting on it today, and a phone call would have been nice. I then asked an estimated time it would be in and he said he had no idea and again would just call me. Never once apologized for the inconvenience at all. Was rude and just kind of a jerk to me. We live in Dubuque, and frequent Galena a lot. We actually purchase a lot of home decorations and gifts from this store, but after this experience, I will never go there again, and I will be more then happy to tell others not to waste their time. For a niche business that says they pride themselves on customer service, I got anything but good customer service.

Photos

Nearest organizations

• Galena Mainstreet Bazaar

  Establishment

  121 South Main Street, Galena, IL 61036

  +1 815-777-9772

  galena.org
• Sinchiladas Trading Co.

  Establishment, Jewelry store

  109 South Main Street, Galena, IL 61036

  +1 608-575-4216

  Closed now: Until 10:00am tomorrow
• You Gotta Be Kidding

  Establishment

  119 South Main Street, Galena, IL 61036

  +1 815-777-3344
• Petals & Primitives

  Establishment

  111 South Main Street, Galena, IL 61036

  +1 815-777-3220
• Market Place of Galena

  Establishment, Jewelry store

  109 South Main Street, Galena, IL 61036
• Gabby's Gifts

  Establishment

  117 South Main Street, Galena, IL 61036

  +1 779-214-0239

  gabbys-gifts.business.site

  Closed now: Until 10:00am tomorrow